Simply use your phone number for login authentication. You’ll receive a One-Time Password (OTP) via SMS, which you need to enter to proceed. Once you've added your favorite items to the cart, you can enter your name and email address at checkout to complete your purchase.

If you don’t receive an OTP, please check if your phone number is entered correctly. You can also request a resend option. If the issue persists, contact our customer support team for assistance.

You can subscribe to our newsletter by entering your email address in the subscription box on our website. Stay updated on new arrivals, exclusive offers, and more!

You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of any newsletter email you receive.

For any inquiries or concerns, you can reach out to our customer support team via the "Contact Us" page on our website.

We currently do not accept returns on intimate wear products to maintain hygiene and safety standards.

For hygiene reasons, returns are not accepted on undergarments.

No, doorstep pickup is not available at the moment.

Worn or used products cannot be returned.

Partial order returns are not accepted.

Refunds are processed within 7-10 working days after the product is received and inspected.

Refunds will be credited back to the original payment method.

If your area is not serviceable, you will need to ship the product yourself with the TRIMSX tag. Reimbursement for shipping charges is not provided.

Use the search bar at the top of our website to enter keywords, product names, or categories to quickly locate what you're looking for.

Refer to our size guide available on every product page to find the perfect fit for your body type.

If your size or colour is unavailable, sign up for restock notifications on the product page, and we’ll let you know when it's back.

Simply add your chosen items to the cart, proceed to checkout, fill in your shipping details, and make the payment.

You will receive a confirmation email and SMS with your order details once your payment is processed.

Orders are typically processed within 24-48 hours of payment confirmation.

We partner with trusted courier services to ensure safe and timely delivery to your doorstep.

Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your delivery status.

Unfortunately, once an order is placed, it cannot be modified. You can cancel the order before dispatch and place a new one.

We currently do not offer exchanges. You can return the item and place a new order with your preferred size or colour.

Refunds are processed within 7-10 business days after the cancellation request is approved.

If you receive an incorrect product, please contact our customer support team within 48 hours of delivery for assistance.

We deliver across India to selected serviceable pin codes through our trusted courier partners.

You can enter your pin code on the product page or during checkout to confirm service availability.

Currently, we only ship within India.

Shipping charges are calculated at checkout based on your delivery location.

Each order can be delivered to one address at a time. For multiple addresses, please place separate orders.

Unfortunately, the shipping address cannot be changed once the order is confirmed.

Orders are typically delivered within 5-7 business days, depending on your location.

If your order is delayed, please contact our customer support team for assistance.

If your package is damaged, please do not tamper with it. Contact our customer support team within 48 hours of delivery with photos of the package and product.

If you receive a partial delivery, please check your order details for multiple shipments. If the missing item is not in transit, contact our customer support team for assistance.

We offer secure payment options including credit cards, debit cards, net banking, UPI, and digital wallets.

No, the price you see during checkout is the final amount payable. There are no hidden charges.

If your payment fails, please try again using a different payment method. If the issue persists, contact your bank or our customer support team.

If the amount is debited from your account but you haven't received an order confirmation, please wait for 24 hours. If the payment is not processed, the amount will automatically be refunded to your payment method within 7-10 working days. If you need further assistance, contact our customer support team.

All Credit Card, Debit Card, and Net Banking payments on our website are handled through a secure, encrypted connection. We partner with Razorpay to safeguard your payment information at every step.